Health, Independence, Choice


Region 3B Area Agency on Aging actively works to locate and gather details about community resources, so that current, accurate information is given to you when you contact our resource specialists at the Aging & Disability Resource Line.

Call 1-866-642-4582 or 269-441-0973 to speak with a Resource Specialist. They are available from 8:00 am to 4:30 pm, Monday through Friday, to answer questions and provide information on local services for older adults, persons with disabilities, and caregivers. After hours calls are returned within 48 hours.

ResourcesMany family members, friends, and spouses find themselves in the role of caregiver unexpectedly. They often aren’t even certain what question s to ask, or what needs might develop when chronic health conditions are involved.

Please call us. We’re here to help.

The team at Region 3B Area Agency on Aging consists of over 50 trained staff: certified resource specialists, options counselors, care managers, nurses, Medicare and Medicaid specialists, supports coordinators, transportation drivers, housing coordinator, and others. Our mission is to promote health, independence, and choice with a vision of creating choice for living.

To best serve callers, the Region 3B AAA resource specialists may need to have information on income and health status of the older adult or person with disability. The Region 3B AAA is HIPAA compliant and all information provided is confidential. Information gathered is used to help determine which services and resources best fit the unique individual needs of each caller, and which services the caller might qualify for.

A visit by an Options Counselor is often the first step recommended. At Option Counseling, a trained professional assists you in recognizing which activities or tasks are posing challenges. You’ll be asked questions about things like your ability to move around, bathe, dress, prepare meals, handle finances, take medications, and complete other routine tasks. The counselor can then share information with you about available services or support tools which could make your life easier and enable you to remain living independently in the community as long as safely possible.

For those who prefer to do some initial information gathering on their own, we have provided phone contact information for local resources on our Aging & Disability Resources page, and further online sources of relevant information may be found at our Web Links page.